AutoLabora
Solutions · Industries
The phone rings at 6 p.m., and you’re running the floor.
The calls come in right when everyone is busy. We set up an assistant that takes reservations, answers the questions about hours and the menu, and passes large parties and private events to you. Anything about allergies goes to a person, every time.
What the phone does to a service
It’s rarely one big problem. It’s a dozen small interruptions.
Calls come in during the rush
Someone has to stop plating to answer, or the call goes unanswered. Either way, you lose something.
The same questions, all day
Are you open Sunday? Do you take reservations for six? Is there parking? Where’s the menu? The answers are on your site, and people still call.
Large parties and private events are slow to sort out
A group of twelve asks about a date. The details bounce back and forth for days, and by then they’ve asked somewhere else.
From a call during service to a table in the book
We take the routine questions and send the ones that need you straight to you.
- Calls and messages from guests
- Your hours, menu and house rules
- Your table book
- Your own approved answers on allergies
Your dining room, booked- A reservation in your book
- Hours and menu questions answered
- A large party or event request sent to you with the details
- Any allergy question sent to a person
How it works
Scroll through one guest’s path, from the first call to the review after dinner.
- 1
The call is answered
The assistant picks up, says it’s an AI if asked, and answers questions about hours, address, parking and the menu you gave it.
- 2
The table goes in the book
It looks at your open tables, offers a time, takes the name and number, and writes the reservation in your book. A confirmation goes to the guest.
- 3
Big groups and events come to you
For a large party or a private event, it collects the date, the number of people and what they have in mind, and sends it to you. You decide, quote and reply.
- 4
After dinner, a request for a review
A short message with a direct link goes to your guests. We ask everyone and never filter. You see the reviews in one place and approve the replies.
Allergies and diets: never answered by the machine.
When a guest asks about an allergy or a diet, the assistant never says a dish is safe. It gives your restaurant’s own approved text, or it passes the question to someone on your team.
- It never tells anyone a dish is safe
- It uses only the wording you’ve approved, or hands over to a person
- The question is flagged so someone on your team answers before the guest arrives
Tables booked, groups handed to you.
Regular reservations go straight into your book. Large parties and private events arrive as a clear request, so you can quote and reply when you have a minute.
- Reservations with name, number and party size
- Reminders to your own guests before their booking
- Large party and event requests with the date and headcount
- Opening hours and holiday changes kept right on your listing
Different work, same headaches.
Every business has its own rules. The calls, the chasing and the paperwork look surprisingly alike.
Your project, step by step
A typical start. You approve everything it says before it goes live.
- Step 1
A short call
We learn your hours, tables, menu and the questions you hear most.
- Step 2
Set up
We write the answers with you, including your allergy wording, and connect your table book.
- Step 3
Test with you
You call it, try the tricky questions and tell us what to change.
- Step 4
Go live
It starts answering. You get a short note each month on what came in.
What you get
- An assistant that answers the phone, WhatsApp, chat and email
- Reservations written into your book
- Hours, address and menu questions answered
- Large party and event requests passed to you with the details
- Review requests to your guests, with every review answered by you or approved by you
What we need from you
- Your hours, menu and house rules
- Your table book, or a way to see open tables
- Your approved wording on allergies and diets
- A person who answers the questions that need judgment
What it won’t do
- It never tells anyone a dish is safe for an allergy or a diet
- It doesn’t replace your delivery apps. Those keep doing their job.
- It doesn’t hide unhappy guests from review requests or write fake reviews
- It doesn’t promise more covers or a busier room
Questions
What it costs
Custom to your business. The AI agent starts from CAD 2,000 to set up, plus a monthly fee. Websites, apps, ads and search work have their own starting prices on the Pricing page, and any ad spend is paid directly by you to the platform.
How pricing worksWhat if a guest asks if a dish is safe for their allergy?
The assistant never says a dish is safe. It gives your approved text or passes the question to a person on your team. A guest with an allergy should always hear from someone who knows the kitchen.
Will it replace my delivery apps?
No. Those keep working the way they do now. This is for the calls and messages that come to you directly.
I run a small café. Do I need this?
Often not. If the phone is quiet and your hours are on your listing, a few updated facts may be all you need. We’ll tell you if that’s the case.
Can it handle a birthday for twenty?
It collects the date, the number of people and what they want, then sends it to you. You decide, quote and confirm. It doesn’t agree to a price on its own.
Does it say it’s an AI?
Yes, whenever someone asks. A person takes anything that needs judgment.
Can I ask guests for reviews?
Yes. We ask every guest, with no sorting by how the meal went. We never hide or write reviews.
What do people ask you most while you’re busy?
A clear answer within 2 business days: we can build it, partly, or not a fit.