Privacy Policy

Last updated: November 8, 2026

1. Introduction and Scope

1.1 Who we are

This Privacy Policy (the “Policy”) is issued by LyfeHigh LLC, a Wyoming limited liability company doing business as “AutoLabora” (“AutoLabora”, “we”, “us”), with its registered address at 30 N Gould St Ste R, Sheridan, WY 82801, USA. We provide business-to-business services: the design, build and operation of AI agents, automation systems, apps, websites and data dashboards, and the management of advertising, SEO, local search, content and lead generation.

1.2 What this Policy covers

This Policy explains how we collect, use, disclose, retain and protect personal information in the following situations:

(a) when you visit autolabora.com (the “Website”) or contact us through it;

(b) when we contact businesses and their representatives as part of B2B outreach;

(c) when you are, or represent, a client or prospective client of AutoLabora; and

(d) when we handle personal information on behalf of a client in providing services (see Article 9).

1.3 Applicable law

We handle personal information in accordance with the Act respecting the protection of personal information in the private sector (Quebec), as amended by Law 25 (the “Quebec Act”), the Personal Information Protection and Electronic Documents Act (Canada) where it applies, and Canada’s Anti-Spam Legislation (“CASL”) for commercial electronic messages.

1.4 Personal information

“Personal information” means information about an identifiable natural person. Information about a business that does not identify a person is not personal information. Our services are intended for businesses only and not for consumers.

2. Person in Charge of the Protection of Personal Information

2.1 Designation

The person in charge of the protection of personal information is Oualid Bekri, Founder.

2.2 Contact

You may reach the person in charge at oualid@autolabora.com, by telephone at +1 218 577 1411, or by mail at the address in Article 1.1, for any question, request or complaint about this Policy or about our handling of personal information.

3. Personal Information We Collect

3.1 Website visitors

When you use the Website, we collect:

(a) the information you give us in a contact or booking form, such as your name, business name, email address, telephone number, and the content of your message; and

(b) limited technical information required to deliver the Website and keep it secure, such as IP address, browser type and request logs, processed by our hosting provider.

3.2 Prospective clients and clients

We collect business contact details, role, the business’s needs and context, communications with us, and billing information necessary to enter into and perform an engagement.

3.3 B2B outreach contacts

We collect publicly available business contact information (such as a business name, a role, a business email address or telephone number published by the business or a professional directory) in order to contact businesses about our services. See Article 8.

3.4 Payment information

Card payments are processed by an established payment processor (such as Stripe, once active). We do not store card numbers. We keep invoices, amounts, dates and payment status.

3.5 What we do not collect

We do not knowingly collect personal information from children, and our Website and services are not directed at them. We do not collect sensitive information through the Website, and we ask you not to send us any. We do not use advertising or analytics trackers on the Website.

4. Cookies and Similar Technologies

4.1 Technical cookies only

The Website uses only technical cookies and similar mechanisms that are necessary for it to function, such as those used for security, load distribution and the delivery of forms. These do not identify you for advertising or profiling purposes.

4.2 No analytics or advertising trackers

The Website does not use analytics, advertising, retargeting or social media trackers. No technology that allows you to be identified, located or profiled is used on the Website. If that changes, we will update this Policy and obtain your consent where required before activating it.

4.3 Your browser

You can block or delete cookies in your browser settings. Blocking technical cookies may affect the operation of the Website.

5. Purposes and Legal Basis

5.1 Purposes

We collect and use personal information only for purposes we identify at or before the time of collection, which are:

(a) to respond to your inquiries and requests;

(b) to prepare proposals and statements of work, enter into and perform engagements, and invoice and collect payment;

(c) to deliver, operate, support and secure our services and the Website;

(d) to contact businesses about our services through B2B outreach in compliance with CASL;

(e) to keep accounting, tax and corporate records and comply with legal obligations; and

(f) to establish, exercise or defend legal rights.

5.2 Consent

We rely on consent that is manifest, free, informed and given for specific purposes. Consent may be express (for example, when you submit a form) or implied where the law allows it (for example, for B2B messages under CASL). You may withdraw consent at any time, subject to legal and contractual restrictions and reasonable notice (see Article 14).

5.3 New purposes

We will not use personal information for a purpose other than those stated without obtaining consent again, unless the law allows it.

6. Disclosure to Service Providers

6.1 Principle

We do not sell personal information. We share it only with service providers that help us operate, under written agreements that limit their use to the performance of their mandate and require appropriate protection.

6.2 Providers for the Website and our own operations

(a) Cloudflare: Website hosting, security and form delivery;

(b) Zoho Mail: business email;

(c) Instantly: sending of B2B email outreach; and

(d) Stripe (once active): card payment processing.

6.3 Providers used to deliver client services

Depending on the services in a client’s statement of work, we use: Twilio (telephony); Retell AI (voice agents); Meta (WhatsApp messaging); Anthropic (AI language model); Chatwoot, self-hosted on a server in Canada (conversation inbox); and Supabase Postgres in a Canadian region (database). These apply to personal information of a client’s own customers as described in Article 9.

6.4 Other disclosures

We may also disclose personal information to our professional advisers (accountants, lawyers, insurers), to a successor in a business transaction under confidentiality, or where required by law, a court order or a competent authority.

7. Transfers Outside Quebec and Canada

7.1 Where processing occurs

We host the inbox and database used for client services in Canada. Some of our providers, however, process information outside Quebec and outside Canada, mainly in the United States. We are located in the United States.

7.2 Assessment

Before communicating personal information outside Quebec, we assess the privacy-related factors required by section 17 of the Quebec Act, including the sensitivity of the information, the purposes of its use, the protection measures, including contractual measures, and the legal framework applicable in the destination, including its data protection principles. We communicate it only where the assessment shows it would receive adequate protection in accordance with generally accepted data protection principles, and, where required, under a written agreement that takes into account the results of the assessment.

7.3 Information

On request to the person in charge, we will give you information about the categories of providers and the jurisdictions concerned.

8. B2B Outreach and CASL

8.1 Source

Our outreach uses publicly available business contact information relating to a person’s business role.

8.2 Compliance

Our commercial electronic messages: (a) clearly identify AutoLabora as the sender and give our mailing address and contact details; (b) are relevant to the recipient’s business role; (c) include a working unsubscribe mechanism in every message; and (d) are not sent where consent has been withdrawn.

8.3 Unsubscribing

You may unsubscribe at any time by using the link in a message or by emailing oualid@autolabora.com. We honour requests within ten (10) business days at most, and in practice as soon as possible.

8.4 Suppression list

We keep your email address on an unsubscribe (suppression) list so that we do not contact you again. This is the only information we keep about you after an unsubscribe request, and we keep it for as long as needed to honour your request.

8.5 Source of the information

On request, we will tell you where we obtained your business contact information.

9. Personal Information Handled for Clients

9.1 Roles

When we operate AI agents, chat, telephony, email assistants, support tools, websites, dashboards or marketing for a client, the client decides why and how the personal information of its own customers and contacts (“End-Customer Data”) is collected and used. For End-Customer Data, AutoLabora acts as the client’s service provider and mandatary, on the client’s documented instructions and under a data processing addendum. The client remains responsible for the End-Customer Data, including for notices, consents and responses to access requests.

9.2 Limits on our use

We use End-Customer Data only to provide the services to the client. We do not use it for our own marketing, sell it, or use it to train models of third parties, and we require our providers to follow the same limits.

9.3 Requests from end customers

If you are an end customer of one of our clients and wish to exercise a right, please contact that client first. If you contact us, we will pass your request to the client without undue delay, unless we are legally required to respond directly.

10. Artificial Intelligence

10.1 How AI is used

Some services generate responses using third-party AI language models, based on information approved by the client. Responses may contain errors or be incomplete, and should not be relied on as professional advice. AutoLabora does not provide immigration, legal, financial or tax advice, and the systems are configured not to.

10.2 Human handoff

Our AI agents are designed to hand over to a human when requested or when they cannot help.

10.3 No decision based exclusively on automated processing

Neither the Website nor our services make decisions about individuals based exclusively on automated processing of their personal information. If that changes, we will inform the person concerned, at the latest at the time the decision is communicated to them, of the decision, the personal information and the principal factors used, and of their right to have the information corrected and to submit observations to a person able to review the decision, as required by section 12.1 of the Quebec Act.

10.4 Disclosure to AI providers

Information provided to an AI agent may be sent to the relevant AI provider for processing under the terms of our agreement with it. Please do not include information in an AI conversation that you do not wish to be processed in this way.

11. Security

11.1 Measures

We apply security measures that are reasonable given the sensitivity, quantity and format of the information, including: HTTPS for the Website; two-factor authentication on our accounts; least-privilege access, so that people and systems can access only what they need; encryption in transit; and Canadian hosting for the inbox and database used for client services.

11.2 Limits

No system is completely secure. We cannot guarantee absolute security, and you should take reasonable care in what you send us.

12. Confidentiality Incidents

12.1 Register

We keep a register of confidentiality incidents, including those that do not meet the notification threshold.

12.2 Notification

If an incident presents a risk of serious injury, we will promptly notify the Commission d’accès à l’information (CAI) and the persons concerned, and we will take reasonable measures to reduce the risk of injury and prevent similar incidents. Where we act for a client, we will notify the client without delay so that it can meet its own obligations.

13. Retention and Destruction

13.1 Periods

We keep personal information only as long as necessary for the purposes in Article 5:

(a) website and email inquiries: up to twenty-four (24) months after the last exchange, unless an engagement follows;

(b) client records: for the duration specified in the statement of work and as required by law, including accounting and tax records, which are kept for six to seven years;

(c) unsubscribe and suppression lists: for as long as needed to honour your request; and

(d) End-Customer Data: according to the client’s instructions and the engagement terms, then returned or deleted.

13.2 Destruction

When the retention period ends, we destroy the information or anonymize it for serious and legitimate purposes, in accordance with the law.

14. Your Rights

14.1 Rights

Subject to the law, you have the right to:

(a) access the personal information we hold about you;

(b) have it rectified if it is inaccurate, incomplete or equivocal;

(c) request its deletion, or that we cease disseminating it or de-index any hyperlink attached to your name, where the law allows;

(d) receive your computerized personal information in a structured, commonly used technological format (portability), or have it transferred to another organization;

(e) withdraw your consent to our use or communication of your information; and

(f) be informed of the information in Article 10.3 if an automated decision is ever made.

14.2 How to exercise

Send a written request to the person in charge at oualid@autolabora.com. We may ask you to prove your identity.

14.3 Response time

We respond within thirty (30) days of receiving your request. If we refuse, we explain why and tell you about your recourses.

14.4 Cost

Access and rectification are free of charge. Where the law allows, we may charge reasonable fees for transcription, reproduction or transmission and will inform you of the amount beforehand.

15. Complaints

If you have a concern, please contact us first. You may also file a complaint with the Commission d’accès à l’information du Québec (cai.gouv.qc.ca) and with the Office of the Privacy Commissioner of Canada (priv.gc.ca).

16. Third-Party Links

The Website may link to third-party sites. We are not responsible for their privacy practices, and you should read their policies.

17. Changes to this Policy

We may update this Policy. We will post the new version on the Website with the date of the last update and, for material changes, give reasonable notice, and where the law requires it, obtain your consent.

18. Contact

LyfeHigh LLC, doing business as AutoLabora, 30 N Gould St Ste R, Sheridan, WY 82801, USA. Person in charge of the protection of personal information: Oualid Bekri, Founder. Email: oualid@autolabora.com. Telephone: +1 218 577 1411.

19. Language

The parties have expressly required that this Policy and all related documents be drawn up in English. Les parties ont expressément exigé que la présente politique et tous les documents connexes soient rédigés en anglais. A French version is available.